Frequently Asked Questions

Products Info

    • Quality and Design: We prioritize high-quality materials and intricate designs, ensuring our nails look and feel like salon-quality manicures.Each CHARMEENAIL is meticulously handcrafted by elite nail artists.
    • Affordability: We offer competitive pricing without compromising on quality, making luxury nails accessible to everyone.
    • Convenience: CHARMEENAIL provides a hassle-free, at-home nail solution that saves time and money compared to traditional salon visits.

  • -10 pcs press on finger nails or 12pcs press on toes nails
    -2 sheets (60 pcs) Adhesive tap
    -1 manicure stick
    -1 manicure file
    -1 Sponge Buffer
    -2 Prep pad
    -1 Liquid glue

  • Our products can stay on for 4-7 days or longer if you use adhesive tabs, what's more, there're 60 adhesive tabs in each set for you to replace when the Press-Ons fall off accidentally. you can reuse and reapply press-on nails!
    If apply with solid Glue, it can stay on 4 weeks .
    With proper care, they can be used multiple times. Make sure to gently remove any adhesive residue after use, store them in a clean, dry place, and consider using nail adhesive tabs for future applications.

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  • CHARMEENAIL press-on nails are designed to be safe for your nails and overall health when used correctly:

    Safe Materials:We use high-quality materials that are non-toxic and free from harmful chemicals like formaldehyde, DBP, and toluene.

    Application and Removal:Proper application and gentle removal of our press-on nails minimize any potential harm to your natural nails.

Shipping & Delivery

  • At CHARMEENAIL, we're delivering our premium press-on nail sets to nail lovers worldwide. Unfortunately, we are unable to ship to P.O. Boxes, APO/FPO or other military addresses. Free Shipping Over US $59.

  • You can change the shipping address ONLY before the order has not been shipped. Please double check your shipping address and make sure it is correct when you are placing the order.

  • Each CHARMEENAIL order is handled with care and attention to detail. Please allow 1-3 business days for processing before your order is shipped.This does not include weekends and holidays. This ensures that your nails are prepared to the highest standards before they reach you.We appreciate your understanding.

  • We're sorry to hear that your tracking isn't updating. Occasionally, carriers may take 1-2 business days to update shipment statuses. If you're still facing issues a few days after receiving your tracking number, please contact us with your order details. Service@charmeenail.com

Returns & Refunds

  • We want you to love your nails! If you’re not completely satisfied, here’s how we can help:

    Returns: You can request a return or exchange within 30 days of delivery.

    Items must be unused, unworn, and in their original packaging.

    Final Sale items cannot be returned or exchanged.

    Custom orders are non-refundable once production starts.

    Please check ourReturns & Exchanges Policy for details.

    • Please inspect your order upon arrival.
    • If you receive the wrong item, or your order is defective or damaged, contact us immediately at Service@charmeenail.com.
    • We will evaluate the issue and make it right.